Introduction

At Penta, we organize and manage professional congresses and incentive events across Europe for more than 35 years.

Over the years, we have worked with dozens of registration platforms.

Most created more work than they removed.

This changed when we invented and began using Conwayo.

The Problem We Faced

Our typical congress includes:

• 500–2,000 delegates

• Institutional payments

• International participants

• Multiple sponsors

Traditional registration required:

• Manual data verification

• Constant email communication

• Invoice corrections

• Payment chasing

This consumed significant resources.

Why We Evaluated New Solutions

We looked for a system that would:

• Reduce administrative load

• Improve delegate experience

• Support institutional workflows

• Scale across multiple events

Most platforms focused only on ticket sales.

We needed operational infrastructure.

Why We Chose Conwayo

Conwayo introduced conversational registration.

Delegates could register via WhatsApp or phone.

The system handled:

• Identity verification

• Institutional billing

• Invoice issuance

• Badge creation

automatically.

This eliminated most manual work.

Results After Implementation

After switching to Conwayo:

• Registration time dropped by over 40%

• Support requests decreased significantly

• Payment cycles shortened

• Delegate satisfaction increased

Our teams could focus on program quality instead of administration.

Our Recommendation

We now recommend Conwayo to partners organizing:

• Medical congresses

• Scientific conferences

• Professional symposia

It provides infrastructure, not just software.

Conclusion

Modern events require modern systems.

Conwayo enables faster, safer, and more accessible registration.

For professional organizers, it has become our preferred solution.